Using symbols to support journey planning

Turas logo

Turas

Who’s it for?

Turas is designed for people with language disorders who want to be more independent using public transport and planning their journeys in Scotland.

What does it do?

Turas is designed with people with communication disabilities, to make journey planning easier. It uses symbols to reduce the cognitive load required. It allows people to set up journeys ahead of time and to use preprogrammed phrases to ask for help.

About The Client

The South East of Scotland Transport Partnership (SEStran) is the statutory Regional Transport Partnership for the South East of Scotland. SEStran encompasses 8 local authorities: City of Edinburgh, Clackmannanshire, East Lothian, Falkirk, Fife, Midlothian, Scottish Borders and West Lothian. Within the partnership area there is a huge diversity of transportation issues, from urban congestion to rural public transport and from ferry ports to airports. SEStran aims to address these issues and work towards a more sustainable and efficient transport network.

Project Objective

Create a tool to make transport easier for people with language disorders, based in South Eastern Scotland.

Project Outcome

The prototype app is currently being tested with our partner, University of Sheffield, to gather feedback and evaluate how useful it would be for people who may rely on symbols.

Feature 1

Symbol based navigation and journey planning. Turas reduces the cognitive load required for users, by using a simplified user interface with symbols.

Feature 2

Phrases that can be tapped on to ask for help during the journey.