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process

Since 2013, Therapy Box has been helping other individuals, companies and organisations bring their ideas for digital products to life. Find out more about the services we offer, and how to join our growing collection of clients and partners.

 
Research

Research

To kick off the process, we'll have a chat with you about the features that you want in the app, who the target audience of the app is, and what your budget is. We'll provide some use case scenarios, competitor analysis and a risk assessment, along with a scoping document providing further information on the app we're expecting to build with you. If it's not what you were expecting, we'll agree on the changes that need to be made to the project scope. Once you're happy with the project scope, we'll prototype the app.

Prototyping

A UX designer will build a wireframe app, so you can try out the suggested app layout. This will give you a feel for how your final customers will interact with the app. If the layout or app navigation isn't perfect, it's not a problem to make a change. The wireframe app can be viewed on a computer, phone or tablet, so you'll be able to try it out on the device you intend for the app to be used with.

Prototyping
Design

Design

If your organisation has design guidelines, send these to us, and we'll design the app in keeping with this. Otherwise, simply fill out a basic questionnaire, and we’ll provide you with a varied set of concept designs. Choose your favourite concept, and we'll create a full set of design assets to use with the app. We'll show you every single design asset we're creating, so you have all the detail you need to be happy with the project.

Development

Sit back and relax while we develop the app based on the scope, UX wireframe and design assets. We'll keep you updated on progress and let you know when to expect the first build. The first build will come about halfway through the development cycle. It might not be pretty, and some features may not be built yet, but you'll be able to see if we’re on the right track, and you can provide feedback as required. After this, you can receive builds as regularly or as infrequently as you’d like.

Development
Testing

Testing

Our quality assurance team is at your disposal, and works closely with the development team (literally, they're about 3ft apart from each other), to ensure that all changes to the source code are tested as they’re being developed. User experience testing is also conducted, along with automated testing, to test the app under a variety of conditions. We'll check for crashes, memory leaks, and only deliver a finalised app when we're happy that everything is running smoothly.

Go Live

During the first weeks of Go-Live, we'll provide you with a user guide. We'll share with you a carefully commented & documented source code. Your project manager will still be available to answer any queries you might have. You can even ask us to help with customer support. We'll provide a safety net while you and your team get to grips with everything the app we've built can do.

Go Live
Support

Support

Once we've completed all the actions from the project scope (and acted on feedback relating to these issues) we'll start the support period. Projects come with a complementary 3 month support period as standard. This gives you the peace of mind to release your app, knowing that any issues you find in the first few weeks will still be eligible to be fixed by our development team.

Contact

If you would like to understand more about how we can work with you, contact Therapy Box director Rebecca Bright (rbright@therapy-box.co.uk). Rebecca has a clear understanding of the clinical and research requirements you may have and the ways in which our team could collaborate or be commissioned to help your project.

Rebecca